Services

BPO/KPO

R&M Global Consultancy offers various BPO services that compete globally in terms of timely execution and precision. Our company is experienced in processing large volumes of data required by various government and private organizations. Business Process Outsourcing (BPO) is a strategic step for companies looking to improve service levels, reduce costs, streamline processes, improve process efficiency, and gain access to best-in-class processes without investing in requisite technology and skills.Today customers realize that “process value creation” does not necessarily result in “business value creation”. The primary objective of the traditional outsourcing process was cost arbitrage Today, customers want to partner with BPO Companies who can add value to their business and provide competitive differentiation. To meet this need, BPO industry is evolving from a labor arbitrage “Lift and Shift” model towards a value driven Utility model. Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider.


The main Focus in KPO process is to have knowledge expertise and it’s mandatory for service providers to obtain advanced technical and analytical skills. Our Knowledge Process Outsourcing services help our clients to boost organizational effectiveness and ads on special skill sets.We have well-built domain knowledge and experienced skill set in providing technical solution. Our Technical support service varies over many communication channels such as voice, live chat, email etc. in order to make process convenient for the customers. Our Technical Support Services include E-mail, Chat, Inbound and Outbound Technical Support.


Non-Voice Process

We at R&M Global Consultancy works on various government and non-government process which demands advanced information search, analytically, interpretation and technical skills as well as precise decision making.We offer total confidential, time precise, cost effective and highly accurate Data Mining services. Data Mining aids organizations and businesses in pacing up their profitability, open interaction with customers, perceiving fraud, and better risk management.

Data Entry Services

we perform data entry completely through human resources to maintain excellent quality. We accept all kind of simple and complex data entry projects of any size and deliver excellent output in client specified formats. We provide you with the assurance that your records will be accurate, prepared in a timely manner and done with great care at our state-of-the-art Production Facility in the capital of India.Data Entry always provides quick and accurate data entry services for any business that needs data to be extracted from any source.


Data Digitization

Data Digitization is the most important need of any organization. Our team is skillful enough to handle all processes that enable an efficient maintenance of data records. Thus we offer a complete range of Data entry services to our clients. Our Various Data Entry Process includes- Online Data Entry i.e. Data Digitization Offline Data Entry Our services aid you to raise your efficiency and reduce your load by outsourcing data entry and data digitization jobs to us.


We offer various data processing processes in accordance to our client requirements. Our workflow strategies are well focused on optimizing efficiency and ensuring a significant customer experience. Our various Data Processing Services are –

  • Image Processing
  • Word Processing
  • Form Processing
  • Survey Processing
  • Check Processing